Amazon’s Diablo-like RPG, Misplaced Ark, had over 1.3 million individuals enjoying it at launch. It’s cooled off since then, however there are nonetheless tens of 1000’s of people that go browsing each week to get pleasure from it. Or they’d, in the event that they hadn’t been banned for no cause.
Final week Amazon determined to do some house-keeping and kick off a wave of bans, ostensibly concentrating on bot accounts. A great deal of precise human beings have been caught up within the bans too, although, and making issues even worse was that for Steam gamers that counted as a ban on their Steam accounts as properly, which is a severe blemish on their total file.
Amazon have been rapidly notified of this, and over the weekend have been “actively engaged on reversing them for all affected gamers no matter whether or not a help ticket has been filed”. For Steam gamers particularly, sweating the results of getting a ban recorded on their account, Amazon say the reversal is not going to simply “take away your recreation ban” but in addition “any marks in your Steam account”.
The corporate issued this assertion over the weekend:
Greetings Heroes of Arkesia,
Following a latest wave of bot bans, we’ve seen a rise in ban appeals from gamers who’ve been incorrectly impacted by these bans.
We have now decided the error that triggered these false bans, and are actively engaged on reversing them for all affected gamers no matter whether or not a help ticket has been filed. It will take away your recreation ban and any marks in your Steam account. We’ll let gamers know when this work has been accomplished. Within the meantime, you might be nonetheless welcome to submit a Ban Enchantment ticket to Buyer Help in order that the crew can extra rapidly help with restoring your account and eradicating all penalties.
Thanks to your experiences and endurance as we work to make this proper with affected gamers.
And adopted it up yesterday with a discover saying all bans ought to now have been reversed. The bans come within the wake of efforts by builders to repair sure areas of the sport that have been being swamped by bots, notably the market and public sale home.
