You’ve Received Mail! fires emails at you each few seconds, tasking you with determining what to do with them to assist your shoppers. Otherwise you’ll be fired.
You’ve been blessed with a tech assist job, the place your whole prospects are very affordable about their calls for and the way a lot time they may take to resolve. What a beautiful function. Anyway, you’ll quickly obtain emails with quite a lot of issues in them. It’s worthwhile to parse what the difficulty is, then ship the consumer to the FAQ, reply exhibiting you’ve obtained the message, unlock their accounts, ban individuals, ship them to billing, or ahead their query to the event group. These are all of the issues you are able to do, but it surely will get laborious quick as a result of of us count on options in a rush. And the emails simply hold piling up.
Probably the most difficult half is determining what the heck a few of these persons are asking for. A few of them will ramble incessantly about completely nothing for pages, however you might want to scan all of it to determine what the answer might be. If you happen to get it fallacious, the boss will know instantly, in any case. Get it fallacious thrice and also you’re out of a job. Every e mail has a timer as effectively, and for those who run out of time, that counts as a mistake as effectively, which additionally counts towards your complete. So, you’re compelled to hurry by way of the emails, looking for the answer as quick as attainable. This implies you’re seemingly going to overlook a factor or two, bringing you that a lot nearer to dropping your job.
You’ve Received Mail! needs to be obligatory enjoying for anybody who’s yelled at a tech assist worker for taking various minutes to repair one thing. It does a incredible job of capturing the stress and time pressures of those jobs, in addition to the corners you study to chop as a way to hold your shoppers and managers completely happy.
You’ve Received Mail! is accessible now on itch.io.
