Introducing Help Digital Agent
Help Digital Agent is an AI-powered characteristic constructed to assist Xbox gamers extra effectively remedy their support-related gaming points, and it’s rolling out to pick Xbox Insiders on help.xbox.com at this time. Help Digital Agent can rapidly entry info from help.xbox.com to reply questions related to Xbox console and sport help points. Xbox Insiders situated in the US and with English chosen as their most popular language can start previewing the Help Digital Agent at this time by visiting help.xbox.com whereas signed into an account that’s registered with the Xbox Insider Program.
We worth the suggestions from Xbox Insiders for this preview expertise and any suggestions obtained shall be used to enhance the Help Digital Agent. As you work together with the Help Digital Agent, you may present suggestions through the “thumbs up” or “thumbs down” button on every of the responses or present suggestions straight through the “Give suggestions” button on the backside of the web page.
How you can Use Help Digital Agent
Beginning at this time, Xbox Insiders will see the Help Digital Agent on the “Contact us” web page on help.xbox.com. Sign up with the identical account you registered with the Xbox Insider Program, you then’ll see a brand new choice to ask our new Help Digital Agent a query.
When you click on on “Ask a query,” you will note the Help Digital Agent launch in a brand new browser window. You’ll be able to ask the agent questions through textual content or voice, and it’ll reply with related info from help.xbox.com. If the Help Digital Agent can not remedy the difficulty, you may request to talk with a dwell help agent so long as it’s inside Xbox Help’s regular hours of operation.
Throughout this preview, you can too customise your help expertise by clicking on the ellipsis menu icon and selecting between two totally different Help Digital Brokers.
How you can Get Xbox Insider Help and Share Your Suggestions
When you’re an Xbox Insider on the lookout for help, please be a part of our group on the Xbox Insider subreddit. Official Xbox employees, moderators, and fellow Xbox Insiders are there to assist. We suggest including to threads with the identical subject earlier than posting a model new one. This helps us help you the perfect we are able to! Additionally, you may present direct suggestions to Workforce Xbox by following the steps right here below the “Report an issue on-line” part.
When you aren’t a part of the Xbox Insider Program but and wish to assist create the way forward for Xbox and get early entry to new options, be a part of the Program at this time by downloading the Xbox Insider Hub for Xbox Collection X|S & Xbox One or Home windows PC.
For extra info on the Xbox Insider Program, observe us on Twitter at @XboxInsider.
